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BEN_93811_OVERLAPPING_RATES error for 2 absences in the same day, non-overlapping (Doc ID 3071523.1)

Last updated on FEBRUARY 19, 2025

Applies to:

Oracle Advanced Benefits - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms

Two absences in the same day (2 + 6 hours, non-overlapping) are not displayed nor processed correctly:

a) When running concurrent "Participation Process: Absence", the spawned worker "Detail Report by Person" for the second absence has output that shows error:

BEN_93811_OVERLAPPING_RATES
For the Rate Start and End Dates Codes chosen, Participant Rates overlap for xxxx.
This error occurred in.
Context at the time of error:
Rslt id 59xxx Rate Start Date 13-APR-24

 

b) For the 2 absences, entered by "Absence Details", non-overlapping, the form "Element Entries"->"Entry Values" shows attribute "Working Hours" wrong: 6 hours for both absences.

 

The issue could be reproduced at will with the following steps:

1. Enter the first absence

2. Run concurrent "Participation Process: Absence" - there is no error in "Detail Report by Person" output

4. Execute payroll for person - quick pay

5. Enter the second absence

6. Run concurrent "Participation Process: Absence" - the error appears in "Detail Report by Person" output

 

Changes

 It is not clear if a previous change created this issue.

Cause

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In this Document
Symptoms
Changes
Cause
Solution


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