Unexpected Issues After No Known Changes: Service Stop Failures on Midtier & CM Nodes, ORA-01017 Errors, and Crashes, EBS 12.x and 32-bit JDK
(Doc ID 3071797.1)
Last updated on FEBRUARY 18, 2025
Applies to:
Oracle E-Business Suite Technology Stack - Version 12.1.3 to 12.2.14 [Release 12.1 to 12.2]Information in this document applies to any platform.
Symptoms
Observed Issues:
- Unable to stop services on application and CM nodes – processes hang or fail to accept passwords.
- Concurrent Manager (CM) requests failing with errors such as:
- Java Runtime Fatal Error:
SIGSEGV (0xb) at pc=0x646f
- C Engine Error 50103:
ERR REP-0501: Unable to connect to the specified database.
- Database Authentication Error:
ORA-01017: invalid username/password; logon denied
- Java Runtime Fatal Error:
Changes
No known changes, however Dynatrace is installed on the server, and auto update is enabled.
Cause
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In this Document
Symptoms |
Observed Issues: |
Changes |
Cause |
Solution |