Sales Orders Not Getting Scheduled Even After Running Schedule Orders Program (Doc ID 3072570.1)

Last updated on FEBRUARY 17, 2025

Applies to:

Symptoms

ACTUAL BEHAVIOR
---------------
Order Line status remains booked even though scheduling is successful through schedule orders program.

Observe the Below Error in the Schedule Orders Program Log 

ERROR
---------------

l_sch_action SCHEDULE
item_type_code XXX
top_model_line_id XXX

req date qty
ordered qty 0
override flag

UNEXPECTED ERROR IN LOAD_RESULTS_FROM_TBL
CALL_MRP ERROR User-Defined Exception

EXPECTED BEHAVIOR
-----------------------
Expect the Order Line to Scheduled and proceed to next status like Awaiting Shipping.

STEPS
-----------------------
1. Enter and Book the Sales Order.
2. Run the Schedule Orders Program and observe that the Order line are not getting progressed even though line is scheduled.

Cause

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