My Oracle Support Banner

Item XXXXX Showing Available But No Serial Number Shown. Cannot Transact Item (Doc ID 3073466.1)

Last updated on FEBRUARY 25, 2025

Applies to:

Oracle Inventory Management - Version 12.2.10 and later
Information in this document applies to any platform.

Symptoms


Item showing available but there is no serial number attached . The item is not available physically .It is serial controlled item so can not move out .
In Transaction Open interface ,see following error

ERROR
----------
 There is one or more transaction stuck in the transaction open interface with an error about missing serials or missing lots on the transaction.


The issue can be reproduced at will with the following steps:
1. Login to Applications
2. Go to Inventory responsibility
3. Navigate to Transactions>Miscellaneous Issue



Changes

 

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.