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Contract QA Check Requires Service Stream Level Also For No Billing Contracts (Doc ID 3074379.1)

Last updated on FEBRUARY 27, 2025

Applies to:

Oracle Service Contracts - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

Find that when attempting to create a service contract with no billing schedule,
the following error occurs during Check QA:

ERROR
-----------------------
Check Billing Schedule >> Top line 1, Service Stream Level Line should be entered.
Check Billing Schedule >> Sub line 1.1, Product Stream Level Line should be entered.

STEPS
-----------------------
1. Using service contract manager responsibility, author a service contract.
2. Do not enter any billing schedule at the line level.
3. Perform Check QA and it errors with the above.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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