ECC V13: Unable To Load ECC Balances Dashboard Due to Error: Error 404–Not Found; From RFC 2068 Hypertext Transfer Protocol – HTTP/1.1; the Server Has Not Found Anything Matching the Request-URI. (Doc ID 3074511.1)

Last updated on MARCH 07, 2025

Applies to:

Symptoms

After upgrading the ECC version to Enterprise Command Center (ECC) V13 users are unable to open/load Balances dashboard due to an error being displayed on the page.

ERROR

Error 404--Not Found

From RFC 2068 Hypertext Transfer Protocol -- HTTP/1.1:

[...] 404 Not Found

The server has not found anything matching the Request-URI. No indication is given of whether the condition is temporary or permanent.

If the server does not wish to make this information available to the client, the status code 403 (Forbidden) can be used instead. The 410 (Gone) status code SHOULD be used if the server knows, through some internally configurable mechanism, that an old resource is permanently unavailable and has no forwarding address.

STEPS TO REPRODUCE
1. Go to General Ledger Responsibility > Open Function "General Ledger Command Center".
2. Go to Tab: "Balances".
3. See the error on Oracle Application Framework page.

Changes

ECC application version upgraded from V10 to V13.

Cause

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