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IN: Retropay (Enhanced) In Error When Processing Professional Tax Information (Doc ID 3075738.1)

Last updated on MARCH 07, 2025

Applies to:

Oracle HRMS (India) - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to Run Retropay (Enhanced) Program ,
the following error occurs.


ERROR
-----------------------
The user table India Professional Tax Rate for WB is not set up for Tax Slabs value -464000. Modify the table and resubmit the calculation.


The issue can be reproduced at will with the following steps:
1. Login India HRMS Manager
2. View > Submit Request
3. Retropay Enhanced

Cause

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In this Document
Symptoms
Cause
Solution
References


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