G-Invoicing: The Order Push Process Does Not Push the Order to G-Invoicing. The Error Received is 'Error - An Error Occurred While Pushing The Order To G-Invoicing. Submit The Resynchronize Order Process'. (Doc ID 3076973.1)

Last updated on MARCH 14, 2025

Applies to:

Symptoms

The G-Invoicing Order Push process does not push some orders to G-Invoicing.  In the Enterprise Command Center (ECC) Dashboard, on the Update Agreement Page, the following error is received:

Users then have to manually run the Re-sync process which then pushes the order to G-Invoicing in an Open status.

Users would like to know what is causing some orders to get struck and how to prevent this from happening.

Steps to Reproduce:

Run the "Intragovernmental Orders Interface Program" and the following error is received:  Error - An Error Occurred While Pushing The Order To G-Invoicing. Submit The Resynchronize Order Process

Cause

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