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Association Contact Classification Value Not Getting Updated While Performing Mass Update in Installed Base (Doc ID 3079071.1)

Last updated on APRIL 01, 2025

Applies to:

Oracle Installed Base - Version 12.2.9 and later
Information in this document applies to any platform.

Symptoms

IB Mass Update batch to add new association to existing instances should update classification

STEPS
-----------------------
1. Go to Installed Base Agent User and then Go to Mass update
2. Create a new Mass Update batch add instances that need to be updated Add new association Add contact
3. Enter Classification for the contact Save
4. Submit the batch Run Initiate Mass Edit program
5. Check the instance that was updated Association is added as expected Classification added during mass update is not updated

Cause

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In this Document
Symptoms
Cause
Solution
References


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