Unwanted Benefit Retro Entries For Few Employees Even Though There Was No Change To Benefits Enrollment Or Rate
(Doc ID 3079448.1)
Last updated on APRIL 08, 2025
Applies to:
Oracle Advanced Benefits - Version 12.2 HRMS RUP18 and laterOracle Payroll - Version 12.2 HRMS RUP18 and later
Information in this document applies to any platform.
Goal
Why are unwanted benefit retro entries being reported for few employees even though there was no change to benefits enrollment or rate?
The issue can be reproduced at will with the following steps:
1. Navigate to XX Super HRMS Manager responsibility.
2. Navigate to Total Compensation > Basic > Element Description > Query Element > Click Frequency Rules and change the date code in Correction mode (Update mode is not available).
3. Navigate to Processes and Reports > Submit Processes and Reports.
4. Select Single Request.
5. Run Retro-Notifications Report (Enhanced) with the appropriate parameters.
6. Once it is complete, click on Submit a New Request.
7. Run Retropay (Enhanced) with the appropriate parameters.
8. Review the output to see unwanted benefit retro entries being reported for few employees.
Solution
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In this Document
| Goal |
| Solution |
| References |