My Oracle Support Banner

Cannot Open FSG In Excel After Applying CPU Patches (Doc ID 3080615.1)

Last updated on APRIL 12, 2025

Applies to:

Oracle General Ledger - Version 12.2 and later
Information in this document applies to any platform.

Symptoms

The FSG report cannot be rendered in Excel when the FRM: Enable OOXML profile option is enabled.

When attempting to open the document in Excel, the following error occurs:

Excel cannot open file XXX.xlsx because the file format or file extension is not valid. Verify that the file has not been corrupted and the file extension matches the format of the file.

If the Excel file extension is changed to HTML and opened in a browser, the following error message is displayed:

oracle.apps.fnd.framework.OAException: java.lang.RuntimeException: java.io.IOException: Permission denied
at org.apache.poi.xssf.streaming.SXSSFWorkbook.createAndRegisterSXSSFSheet(SXSSFWorkbook.java:662)
at org.apache.poi.xssf.streaming.SXSSFWorkbook.createSheet(SXSSFWorkbook.java:679)
at org.apache.poi.xssf.streaming.SXSSFWorkbook.createSheet(SXSSFWorkbook.java:90)
at oracle.apps.frm.publisher.ooxml.FrmExcelRenderer.render(FrmExcelRenderer.java:130)
at oracle.apps.frm.publisher.ooxml.FrmExcelRenderer.render(FrmExcelRenderer.java:107)
at oracle.apps.frm.report.display.webui.ReportDisplayCO.renderDocument(ReportDisplayCO.java:1559)
at oracle.apps.frm.report.display.webui.ReportDisplayCO.processRequest(ReportDisplayCO.java:524)


The Apache POI libraries used for rendering the report create a subdirectory named poifiles under the Java temporary directory. This directory is determined by the java.io.tmp variable, typically pointing to /tmp.

 

Changes

Jul 2024 CPU DB patches:
36582781
36414915
36587798

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Changes
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.