How To Customize iSupport in Release 11.5.10

(Doc ID 308089.1)

Last updated on JANUARY 02, 2018

Applies to:

Oracle iSupport - Version 11.5.10 to [Release 11.5]
Information in this document applies to any platform.


You have upgraded to 11.5.10 where the following profile options are no longer available:
Oracle iSupport: Create Service Request Product Options
Oracle iSupport: Enforce product selection

You need to know how to control whether the product field on the Create Service Request screen for Oracle iSupport is mandatory or not?


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