Last updated on APRIL 06, 2016
Applies to:Oracle iSupport - Version 11.5.10 to 126.96.36.199 [Release 11.5]
Information in this document applies to any platform.
***Checked for relevance on 06-Nov-2013***
You have upgraded to 11.5.10 where the following profile options are no longer available:
Oracle iSupport: Create Service Request Product Options
Oracle iSupport: Enforce product selection
You need to know how to now control whether the product field on the Create Service Request screen for Oracle iSupport is mandatory or not?
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms