How To Customize iSupport in Release 11.5.10
(Doc ID 308089.1)
Last updated on JULY 21, 2020
Applies to:Oracle iSupport - Version 11.5.10 to 126.96.36.199 [Release 11.5]
Information in this document applies to any platform.
You have upgraded to 11.5.10 where the following profile options are no longer available:
Oracle iSupport: Create Service Request Product Options
Oracle iSupport: Enforce product selection
You need to know how to control whether the product field on the Create Service Request screen for Oracle iSupport is mandatory or not?
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