Mobile Field Service for EBS Material Install Quantity Bubble Shows Invalid Quantity
(Doc ID 3081958.1)
Last updated on APRIL 15, 2025
Applies to:
Oracle Mobile Field Service - Version 12.2.10 and laterInformation in this document applies to any platform.
Symptoms
On the Mobile Field Service for EBS client application, after selecting and receiving used parts on a reservation, the "Material Install" bubbles shows an invalid Qty (1365 instead of 5)
Steps
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1) Open the Mobile Field Service for EBS application.
2) Open a task and click on Material Install
3) Receive 5 parts in Receiving Section for a task.
2) Go into Task and all reservations for the parts are there.
3) Click on "Use" for all 5 Parts
4) The task main screen shows the count = 1365 in the bubble of the Material Install line instead of the expected value of 5.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |