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The Quantity Should Be Equal To One For Serialized Instances (Qty=.02) (Doc ID 308773.1)

Last updated on MAY 18, 2020

Applies to:

Oracle Installed Base - Version 11.5.9 and later
Information in this document applies to any platform.
FORM:CSIERROR.FMB - Transaction errors Re-Processing


Getting error 'The Quantity should be equal to One for Serialized Instances. Please check the
quantity entered. (QUANTITY=.0xx)' in IB interface for OM shipment transaction.
The error happens when two split deliveries have exact same line_number.

This occurs when one of the components is split during the shipment.

1. Create a sales order.
2. Enter a line for multiple quantities of an ATO.
3. Configure the line.
4. Split one of the components into two lines; the sum of the quantities
matches the original quantity.
5. Ship the product. The error appears in the Transaction Error Processing
form when queried by order number.


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