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Aging Tab Not Aging Current Invoices, Unapplied Receipts Or On Account Credits (Doc ID 309558.1)

Last updated on FEBRUARY 24, 2023

Applies to:

Oracle Advanced Collections - Version 11.5.10.0 and later
Information in this document applies to any platform.

Symptoms

When in the Aging tab, Disputes, On Account Credits and Unapplied Receipts are not being considered in the Aging Buckets when the Open Credits option is Age.
Also, the amounts for the Current Invoices are missing.

Changes

 

Cause

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