11.5.10 - Document Approval Manager Error #3 in OPEN_DOC_STATE for All Documents Under RAC Instance (Doc ID 309578.1)

Last updated on JULY 14, 2016

Applies to:

Oracle Purchasing - Version 11.5.10 to 11.5.10.4 [Release 11.5]
Information in this document applies to any platform.
Checked for relevance 01-Jul-2013


Symptoms

Listing of Document Manager Error Number 3 Issues and Troubleshooting Tips >
Document Manager Error Number 3 and Null Sysadmin Error Message When Approving Purchase Orders or Requisitions >

Purchase Orders fail during Approval with the following error:  

Wf_Engine_Util.Function_Call
(PO_REQAPPROVAL_ACTION.OPEN_DOC_STATE, POAPPRV, 131-543, 162655, RUN)

Error Stack:
Activity: Open Document State
Error Name: #EXCEPTION
Error Message: User-Defined Exception
Error Stack: Wf_Engine_Util.Function_Call
(PO_REQAPPROVAL_ACTION.OPEN_DOC_STATE, POAPPRV, 12-3456, 78901234, RUN)

- Issue presents under a RAC environment
- ATG PF.H RUP3 has NOT been applied

Cause

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