OMO Mass Email Campaign From One-To-One Fulfillment Fails With "Channel Unknown' Error
(Doc ID 309660.1)
Last updated on DECEMBER 03, 2019
Applies to:
Oracle One-to-One Fulfillment - Version 11.5.9 to 11.5.10.2 [Release 11.5.9 to 11.5.10]Information in this document applies to any platform.
Symptoms
Mass e-mail campaigns from Oracle marketing fail in 1-to-1 fulfillment.
The status is stalled and the channel is unknown.
As a note OMO Test email it is sent with status successful and channel E-mail.
Test Request is shown as successful
----------------------------------------------------------------
Time : --Wed May 11 14:41:15 CEST 2005--1 minute, 41 seconds, 698 milliseconds--
Message : incrementing email statistics for request '10220' total:1, sent:1, malformed:0, do not
contact:0
-- <71> --
Time : --Wed May 11 14:41:15 CEST 2005--1 minute, 41 seconds, 725 milliseconds--
Message : request '10220' was a complete success
Note- There are no entries for the MASS OMO Request in the log file.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |