Multiple Installed Base Instances Are Created For A Non-Serialized Item When The Order Quantity > 1 (Doc ID 309702.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Installed Base - Version 11.5.9 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
***Checked for relevance on 09-Sep-2016***

CSI: Auto-split Instances During Instantiation

Symptoms

Non-Shippable Items that are Installed Base trackable and are part of a Bill of Material (BoM) are always split when interfaced to Installed Base.  The System Profile 'CSI: Auto-split Instances During Instantiation' is set to 'No'. 

The splitting of these Items are creating multiple Instances in Installed Base instead of just one Instance with a multiple quantity.

Changes

Present functionality for 'Pick to Order' (PTO), 'Assemble to Order' (ATO) and 'Kit' Orders where the Parent and Child items are Install Base Trackable is to build the relationship between the parent and child item when interfacing with Install Base.

For a Customer Product Instance to qualify as a parent it should be a single quantity instance.  If the parent item quantity is greater than one then parent instance is split into single quantity instances and then the relationships are built between the parent and child instances.

Cause

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