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How To Provide an Error Message Screenshot or Log File (Doc ID 309712.1)

Last updated on OCTOBER 07, 2020

Applies to:

Oracle General Ledger - Version 11.5 to 11.5.10.2 [Release 11.5.0 to 11.5.10]
Oracle General Ledger - Version 12.0.0 and later
Oracle Public Sector Financials - Version 11.5 to 11.5.10.2 [Release 11.5.0 to 11.5.10]
Oracle Public Sector Financials - Version 12.0.0 and later
Information in this document applies to any platform.

Goal

GL users may receive some error message or warning when using a form or executing a report or program.
This will guide you to provide a Screen shot of an Error Message or the process Output or Log files where Error appears.

NOTE: In the images/examples above or below and/or the attached document, user details / company name / address / email / telephone number represent a fictitious sample (based upon made up data used in the Oracle Demo Vision instance).  Any similarity to actual persons, living or dead, is purely coincidental and not intended in any manner.



Solution

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In this Document
Goal
Solution
 A) Error in a Form
 B) Error in Concurrent Request
 C) Uploading files into the Service Request
 Still Have Questions?
References

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