Credit Card Processing fails ar_cc_auth_failed (Doc ID 309720.1)

Last updated on JANUARY 16, 2015

Applies to:

Oracle Payments - Version 11.5.10.0 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.
Oracle iPayment - Version: 11.5.10 to 11.5.10.2
Checked for relevance on 27-Aug-2013


Symptoms

When trying to run the Automatic Remittances Program the following errors are returned:

arziex_Insert_Exceptions
arziex: 1 AR_CC_AUTH_FAILED exceptions inserted
update_cc_err_trx_stmt

Back-end payment system is Paymatrix and has custom servlet.  


Test Credit Card transaction from the iPayment Administrator user interface is working successfully, but not from Receivables.
No iPayment debug log file is generated for the Remittance.

Tested the iPayment pl/sql API script (ibyautst.sql) but receiving the following error:

x_return_status = U
x_msg_count = 1
x_msg_data = IBY IBY_204402_JSERVLET_ERROR

Cause

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