My Oracle Support Banner

Receipts Workbench Issue: When Applying a Foreign Receipt / Credit Memo With Amount Applied = 0.00 (zero) Unbalanced Accounting Entries are Created (Doc ID 310959.1)

Last updated on JUNE 05, 2018

Applies to:

Oracle Receivables - Version 11.5.9 and later
Information in this document applies to any platform.
FORM:ARXRWMAI - Receipts , Apply Credit Memos
RAXTRX - AutoInvoice


Receipt application with amount applied 0.00 (zero) belonging to a foreign currency receipt is unbalanced and printed on the unposted items report.

The loss entry has wrong distributions for the receivables line (source_type = REC) (it's debited instead of credited).
The wrong entries can be seen under Tools > View Accounting for the receipt.

If an exchange gain is generated the accounting entries are fine.
The same could happen for foreign currency Credit Memos which are applied with 0.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
 Still Have Questions?

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.