Document(s) Are Not Approved By the Person That Should Be Able To Approve Them and the Document(s) Are Forwarded to the Next Approver Or Stay Incorrectly In Original Status (Doc ID 311686.1)

Last updated on SEPTEMBER 15, 2016

Applies to:

Oracle Purchasing - Version 11.5.8 to 12.1 [Release 11.5 to 12.1]
z*OBSOLETE: Microsoft Windows 2000
HP-UX PA-RISC (32-bit)
Obsolete Linux Intel (64-bit)
MS Windows 2000Linux Intel (64-bit)HP 9000 Series HP-UX
POAPPRV -- PO Approval Workflow
REQAPPRV -- Requisition Approval Workflow

Checked for relevance on 23-APR-2015


Symptoms



There are no errors, the document(s) are simply not approved by the person that is expected to be able to approve them:

NOTE:   In this scenario, the users that are approving are not manually entering any forward to person.  They are only trying to approve the document.   

Steps To Reproduce
1. User creates PO or Requisitions (or Approves the same from a Notification sent to them)
2. The document(s) are routed to next approver instead of approving directly

or

1. Expected final Approver approves from a notification and instead of the documented getting approved it is sent back to original status (Incomplete or Requires Reapproval) OR it is send incorrectly to next level of approval

 

Changes

No changes

Cause

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