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EDI 850 POI Error: Multiple table entries were found for ship to address for the Location code or Cannot get valid ID for - Site_customerSHIP_TO (Doc ID 312599.1)

Last updated on SEPTEMBER 27, 2021

Applies to:

Oracle Order Management - Version 11.5 to 12.2.4 [Release 11.5 to 12.2]
Information in this document applies to any platform.

Symptoms

Processing Order Management (OM) EDI POI/850 transactions via e-Commerce Gateway (EDI) 850 Purchase Order Inbound (POI) process ends in error.

Error showing in the log file :

Enter ECE_RULES_PKG.VALIDATE_GET_ADDRESS_INFO->02-JUN-2005 14:39:12
...
l_tp_location_code==><location code>
...
Multiple table entries were found for ship to address for the Location code <location code> with the ORG_ID.

Cause

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