My Oracle Support Banner

Why Does Territory Manager Route Claim to First Person on Resource List? (Doc ID 312802.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Trade Management - Version 11.5.10 and later
Information in this document applies to any platform.


When creating claims in a row  all the claims go to the first resource in the territory.   At what point does the second and third resource get assigned?  What drives how many claims can be assigned to a resource?


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.