Encountering Error 'ORA-20001: The approver Identified by the Following Parameters is Invalid' When Trying to Approve Using AME Approval Group (Doc ID 312832.1)

Last updated on FEBRUARY 14, 2019

Applies to:

Symptoms

When trying to use FND Users in AME Approval Groups, errors are encountered.

Steps to Reproduce (with errors)

1) Logged in as Administrator and choose Responsibility
    (Approvals Management Application Administrator)

2) Clicked Approvals link
3) Choose Purchase Requisition Approval Transaction Type
4) Rule exists called "0 USD <= REQUISITION_TOTAL <= 1000 USD"
5) Created Approval Group
6) Added FND user to Approval Group
7) In the Test Tab, enter Test data and run test and get error

ORA-20001: The approver identified by the following parameters is invalid: originating-system ID
PER_ID. Please delete or replace this approver where ever they occur in AME data, including
approval groups, list-modification conditions, and substitutions actions. This approver does not
have an entry in wf_roles. (ORIG_SYSTEM_ID-46).

8) If a Requisition is used (as opposed to the Test Tab within AME) the following error occurs :

Error_Name  :  WFENG_ITEM_ATTR
Error_Message  : 3103: Attribute 'DOCUMENT_ID' does not exist for item 'REQAPPRV/56676-148758'.
Error_Stack  :     PO_APPROVAL_LIST_WF1S.Insert_Action_History(Insert_Action_History: 001, User-Defined Exception) Wf_Engine.GetItemAttrNumber(REQAPPRV, 56676-148758, DOCUMENT_ID) Wf_Engine_Util.Function_Call(PO_APPROVAL_LIST_WF1S.INSERT_ACTION_HISTORY, REQAPPRV, 56676-148758, 560656, RUN)

Cause

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