Last updated on JUNE 17, 2017
Applies to:
Oracle Internal Controls Manager - Version 11.5.9 to 11.5.10.2 [Release 11.5.9 to 11.5.10]Information in this document applies to any platform.
Document ID: 1261605.1
Symptoms
Navigation - Internal Controls Manager (SSWA)-> Risk Library -> Import -> Processes -> Create Document
It fails to open the excel template and excel fails Runtime Error Is 50290 Run Of Object _Application Failed
bne.log shows following critical errors.
6/13/05 2:39 PM CRITICAL ERROR BneMSOfficeTemplate.streamTemplate() IOException occurred attempting to stream template Exception: Connection reset by peer: socket write error Source Class :oracle.apps.bne.integrator.document.template.BneBundleZIPTemplateSource@22f910
6/13/05 2:39 PM CRITICAL ERROR BneTemplateService.handleRequest() Failed attempt ing to streamTemplate. Exception: A system error has occurred. Have your system administrator view the bne.log file.
bne.log shows:
6/14/05 4:56 AM WARNING BneUserLocaleUtils.getTimeZone CLIENT_TIMEZONE_ID has not been set
6/14/05 4:56 AM WARNING BneSitePropertyManager.setValuesFromBneProperties - loading values from properties file
6/14/05 4:56 AM WARNING BneSitePropertyManager.setValuesFromBneProperties - end
Cause
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