Rebook Credit Memo Incorrectly Applied
(Doc ID 313405.1)
Last updated on JULY 14, 2020
Applies to:Oracle Lease and Finance Management - Version 11.5.10 to 220.127.116.11 [Release 11.5]
Information in this document applies to any platform.
A contract has been billed for two months resulting in two invoices.
Neither of these invoices has been paid.
The contract is then re-booked, reducing the monthly rental from 1,000 to 900.
Credit Memo for the $200 is created as expected.
However, the credit memo is fully applied to the first invoice.
Expect that the Credit Memo would be split and applied to evenly across all open invoices (100 to each).
Profile value OKL: Apply Billing Adjustment had been set to Pre-seeded application.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document