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Error during the call to API JTF_TASKS_PUB.update_task() (Doc ID 313591.1)

Last updated on JULY 21, 2020

Applies to:

Oracle Teleservice - Version 11.5.8 to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.

Symptoms

Calling  JTF_TASKS_PUB.update_task () result in the following error

Error
-------
Error Message=The task owner does not satisfy service security rules.

 Please choose an owner with proper privileges.

API Programming Error:
CS_SR_SECURITY_UTIL.SECURE_SR_TASK_OWNER Error ocurred while
raising event for task id 137871

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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