Bills Receivable Transaction Form Issue: Data Corruption in Credit Memos Partially Exchanged to a Bills Receivable (Doc ID 313938.1)

Last updated on MARCH 31, 2017

Applies to:

Oracle Receivables - Version: 11.5.9 to 11.5.10.3 - Release: 11.5.10 to 11.5.10
Information in this document applies to any platform.
FORM:ARBRMAIN.FMB - Bills Receivable Transactions

Symptoms

Oracle Receivables (AR): Receipts Workbench Information Center >  Note 313938.1
Oracle Receivables (AR): Transactions Workbench Information Center > Note 313938.1

When a credit memo is partially exchanged for a Bills Receivable (BR), data corruption is created in the adjustments and payment schedules records of the credit memo.

The partially applied credit memo incorrectly shows amount due remaining as zero and status as 'Closed'.

Cause

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