Duplicate Credit Card Bank Accounts Created When Running WF Process From OM (Doc ID 313956.1)

Last updated on AUGUST 24, 2016

Applies to:

Oracle Receivables - Version: 11.5.9 to 11.5.10.3 - Release: 11.5.10 to 11.5.10
Information in this document applies to any platform.
FORM:APXSUMBA.FMB - Set Up Bank Information
ConcurrentProgram:ARZCAR_REMIT - Automatic Remittances Creation Program
ARXCUDCI.FMB - Customers

Symptoms

Duplicate Bank Accounts are created when an order is created in Order Management and interfaced into Receivables:

1.  Create an order in iStore, enter a new credit card and place the order.
2.  A new bank account is created at the customer header level in  Receivables > Customer Standard form - Bank Accounts Tab.
3.  A new bank account is created in Receivables >Setup > Banks.
4.  In Order Management, pick release and ship confirm the order - A new bank account is created at the customer address level in Receivables> CustomerStandard form - Bank Accounts Tab.
5. A duplicate bank account is created in Receivables > Setup Banks.
6.  The difference in the data is that the ORG_ID is null in one setup and populated in the second setup.

Cause

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