Booking Order On Quick Sales Order Form Errors With 'Payment Term is required on a booked order' (Doc ID 314204.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Order Management - Version 11.5.10.0 to 12.1 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
OEXOETEL
***Checked for relevance on 08-Oct-2013***


Symptoms

In the Quick Sales Order Form, unable to book order.  The Process Messages window comes up saying "Payment Term is required on a booked order" even though the Payment Terms field is filled in.  

 
Navigation path:
Order Management Superuser> Orders, Returns>Quick Sales Orders>Find customer.>Enter item to order>Enter payment information in Payments window>Enter Shipping method>Select  "Book Order" button.

The error appear in the Process messages window: "Payment Term is required on a booked order".

Cause

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