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Booking Order On Quick Sales Order Form Errors With 'Payment Term is required on a booked order' (Doc ID 314204.1)

Last updated on FEBRUARY 01, 2022

Applies to:

Oracle Order Management - Version 11.5.10.0 to 12.1 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
OEXOETEL

Symptoms

In the Quick Sales Order Form, unable to book order.  The Process Messages window comes up saying "Payment Term is required on a booked order" even though the Payment Terms field is filled in.  

 
Navigation path:
Order Management Superuser> Orders, Returns>Quick Sales Orders>Find customer.>Enter item to order>Enter payment information in Payments window>Enter Shipping method>Select  "Book Order" button.

The error appear in the Process messages window: "Payment Term is required on a booked order".

Cause

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In this Document
Symptoms
Cause
Solution

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