Workflow Mailer Fails Sending Plain text with HTML Attachments Notifications (Doc ID 314267.1)

Last updated on OCTOBER 04, 2016

Applies to:

Oracle Workflow Cartridge - Version: 11.5.10.0 to 11.5.10.2 - Release: 11.5 to 11.5
Information in this document applies to any platform.
ATG H
OWF H
11.5.10
ATG CU1
11.5.10 E-BUS CU1
Checked for relevance on 06-DEC-2011

Symptoms

Users with their notification preference set to Plain text mail with HTML attachments (MAILATTCH) do not receive emailed notifications.  The following errors are in the Workflow Mailer log:

[fnd.wf.mailer.URLMIMETagListener]:oracle.apps.fnd.wf.mailer.URLMIMETagListener.tagFound(HTMLTagEvent) TAG {<META name="fwk-error-detail"
    content="oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
      at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:888)
      at
    oracle.apps.fnd.framework.webui.OAPageErrorHandler.prepareException(OAPageErrorHandler.java:1139)
      at oracle.apps.fnd.framework.webui.OAPageBean.renderDocument(OAPageBean.java:2641)
      at oracle.apps.fnd.framework.webui.OAPageBean.renderDocument(OAPageBean.java:2449)
      at _oa__html._OA._jspService(_OA.java:105)
      at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119)
      at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417)
      at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267)
      at oracle.jsp.JspServlet.internalService(JspServlet.java:186)
      at oracle.jsp.JspServlet.service(JspServlet.java:156)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
      at oracle.jsp.provider.Jsp20RequestDispatcher.forward(Jsp20RequestDispatcher.java:162)
      at oracle.jsp.runtime.OraclePageContext.forward(OraclePageContext.java:187)
      at _oa__html._OA._jspService(_OA.java:98)
      at oracle.jsp.runtime.HttpJsp.service(HttpJsp.java:119)
      at oracle.jsp.app.JspApplication.dispatchRequest(JspApplication.java:417)
      at oracle.jsp.JspServlet.doDispatch(JspServlet.java:267)
      at oracle.jsp.JspServlet.internalService(JspServlet.java:186)
      at oracle.jsp.JspServlet.service(JspServlet.java:156)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:588)
      at org.apache.jserv.JServConnection.processRequest(JServConnection.java:456)
      at org.apache.jserv.JServConnection.run(JServConnection.java:294)
      at java.lang.Thread.run(Thread.java:534)
    ## Detail 0 ##
    java.lang.NullPointerException
      at
    oracle.apps.fnd.framework.webui.laf.text.TableRenderer._getColumnHeaderData(TableRenderer.java:300)
      at oracle.apps.fnd.framework.webui.laf.text.TableRenderer.renderContent(TableRenderer.java:71)
      at oracle.cabo.ui.BaseRenderer.render(Unknown Source)
    UNEXPECTED:[SVC-GSM-WFMLRSVC-18366-10006 :
    oracle.apps.fnd.cp.gsc.Processor.run()]:An unexpected RuntimeException or Throwable occurred ->
    java.lang.StackOverflowError

Cause

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