Transaction Workbench Error: Updating The Payment Method For A Transaction Fails With APP-AR-96998: You cannot change the payment method for this transaction because it is part of receipt batch XXX (Doc ID 315492.1)

Last updated on JULY 22, 2024

Applies to:

Symptoms

When attempting to update the payment method of a specific transaction the following error occurs:

APP-AR-96998: You cannot change the payment method for this transaction because it is part of receipt batch 123.

Steps to Reproduce:
Responsibility: Receivables Manager
Navigation: Transactions > Transactions

• Query the invoice
• Try to change the payment method in the transaction header
• Error is raised

Additionally this invoice cannot be selected into a new created automatic receipt batch.

Cause

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