Canadian Payment Details Form Displaying Incorrect Values (Doc ID 315797.1)

Last updated on APRIL 11, 2017

Applies to:

Oracle HRMS (Canada) - Version 12 and later
Information in this document applies to any platform.
FORM:PAYCASOE.FMB - Statement of Earnings (Canadian)

Symptoms

Employee receives direct deposit.

2 Direct deposit (personal payment methods) are set for an employee:
   1st payment method takes: $150.00
   2nd Payment method takes 100%

In a particular period, the employee received 4 different pay (run). Each of the pay amount is
over $150.00
Hence customer is seeing each of the pay deposited in 2 different accounts for the amount of $150
towards one account and the balance towards the second account.

While viewing the SOE, customer is trying to view the payment details. For each of the SOE the
payment details displays:
Direct Deposit 150.00 096500422 (Account #)
Direct Deposit 129.27 518958(Account #)
Direct Deposit 150.00 096500422 (Account #)

Expectation:
Payment details should show only 2 lines for this employee as follows:
Direct Deposit 150.00 096500422 (Account #)
Direct Deposit 129.27 518958(Account #)

Changes

 

Cause

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