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Unable to Start SFM Managers - Erroring With 'NullPointerException' (Doc ID 315962.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Service Fulfillment Manager - Version 11.5.9 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

You are not able to start the SFM Managers. The following error appears in the manager log:

xdp.dequeuer.core.QueueService.main : Unhandled Exception in Queue Service.
Terminating java.lang.NullPointerException

Cause

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In this Document
Symptoms
Cause
Solution
References

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