Document Manager Failed With Error Number 3 and POXDM-250: POCUP-080: POCUP-395: RVSUT-075:ORA-01403 Causing Purchase Orders to Get Stuck in Process or Pre-Approved (Doc ID 316450.1)

Last updated on AUGUST 18, 2015

Applies to:

Oracle Purchasing - Version 11.5.10 to 11.5.10.4 [Release 11.5]
Information in this document applies to any platform.
***Checked for relevance on 15-Apr-2013***

Symptoms

Listing of Document Manager Error Number 3 Issues and Troubleshooting Tips > Note 316450.1

A document manager error number 3 occurs while attempting to approve a Standard Purchase Order (PO), causing it to get stuck in process or pre-approved.

Error in workflow for purchase order:

     Failed activity: Open Document State (OPEN_DOCUMENT_STATE)
     Error Stack:
     Wf_Engine_Util.Function_Call(PO_REQAPPROVAL_ACTION.OPEN_DOC_STATE,
     POAPPRV, 46684-390095, 179049, RUN)
     Error Message: User-Defined Exception

Sysadmin error:

     POXDM-250: Subroutine poxdmaction() returned erro
     POCUP-080: Subroutine pocupsupply() returned erro
     POCUP-395: Subroutine rvsrq_po_req_supply() retur
     RVSRQ-125: Subroutine rvsutg_maintain_mtl_supply(
     RVSUT-075: ORA-01403: no data found


Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms