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Autoinvoice Error For Service Contracts Transactions: Define All Periods In Which Revenue Is To Be Recognized (Doc ID 316578.1)

Last updated on AUGUST 10, 2020

Applies to:

Oracle Service Contracts - Version 11.5.10 and later
Information in this document applies to any platform.

Symptoms

The Autoinvoice process for all transactions that are passed by the Service Contracts Module is erroring with the following exception in the Autoinvoice Execution Report.

"Please define all periods in which revenue is to be recognized or credited.  Note that revenue cannot be recognized or credited in closed and close pending periods."

The Receivables and General Ledger periods for all of the Autoinvoice records are open for transaction entry.

This issues seems to affect only OKS transactions, transactions from legacy systems and Order Management are imported into Receivables successfully for the same period.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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