No Tasks Are Created Automatically From Task Templates When Creating Service Request
Last updated on SEPTEMBER 06, 2016
Applies to:Oracle Teleservice - Version 11.5.10 to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.
***Checked for relevance on 10-Jan-2014***
Creating a new Service Request (SR) whose SR Type is mapped to the Task Template, no Task is
automatically created based on the Task Template.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms