Manual Claim Settlement Ignores Defined Approval Rule Hierarchy (Doc ID 316989.1)

Last updated on MAY 01, 2015

Applies to:

Oracle Trade Management - Version 11.5.10.1 and later
Information in this document applies to any platform.
***Checked for relevance 01-May-2015***

Symptoms

Manual Claim Settlement (CLM) ignore all of the approval rules.  The approval rule given is "no approval required".  Defined approval rule is not being used.

Cause

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