Customer Form, Contacts Issue: Newly Defined Lookup Code Does Not Appear In List of Values for Type In Communication Tab for Communication Type = Email/Web (Doc ID 317107.1)

Last updated on JULY 12, 2017

Applies to:

Oracle Receivables - Version 11.5.10.0 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.
*** Checked for Relevance on 12-Nov-13 ***
ARXCUDCI - Customers

Symptoms

You created a new lookup code for the lookup type COMMUNICATION_TYPE. When you navigate into the Communication tab, and change the Communication Type to Email/Web, upon creating a new record, you expect to see the new lookup code in the list of values for Type, but it does not appear in the list.

Steps to Reproduce:

Responsibility: Receivables Manager
Navigation: Setup > System > QuickCodes > Receivables

Navigation: Customers > Standard

 

Cause

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