Customer Form, Contacts Issue: Newly Defined Lookup Code Does Not Appear In List of Values for Type In Communication Tab for Communication Type = Email/Web
(Doc ID 317107.1)
Last updated on MARCH 04, 2019
Applies to:Oracle Receivables - Version 22.214.171.124 to 126.96.36.199 [Release 11.5.10]
Information in this document applies to any platform.
*** Checked for Relevance on 12-Nov-13 ***
ARXCUDCI - Customers
You created a new lookup code for the lookup type COMMUNICATION_TYPE. When you navigate into the Communication tab, and change the Communication Type to Email/Web, upon creating a new record, you expect to see the new lookup code in the list of values for Type, but it does not appear in the list.
Steps to Reproduce:
Responsibility: Receivables Manager
Navigation: Setup > System > QuickCodes > Receivables
- Query for Type = COMMUNICATION_TYPE
- Add a new lookup code and save.
Navigation: Customers > Standard
- Query for a customer.
- Navigate to the Communication tab.
- Select Communication Type = Email/Web.
- Tab to the 'Type' field, the newly defined lookup code does not appear in the list of values.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document