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Service: Members Of Group On Service Request Task Not Receiving Task Notifications (Doc ID 317305.1)

Last updated on JULY 03, 2019

Applies to:

Oracle Teleservice - Version 11.5.10 and later
Information in this document applies to any platform.

Symptoms

Task is assigned to a Group resource.

Members of group on Service Request Task are not receiving Task Notifications.

Expecting Notifications to be sent.

 

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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