Counter Reading Error: No Recipients For Message In Package OKC_AQ_PVT Procedure Send_message (Doc ID 317394.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Lease and Finance Management - Version 11.5.10 to 12.0.3 [Release 11.5 to 12]
Information in this document applies to any platform.
Oracle Lease Management - Version: 11.5.10 to 12.0.3
FORM:OKLCSHDR.FMB - Leasing Center
FORM:CSFFEDBF.FMB - Debrief
***Checked for relevance on 31-Jul-2013***

Symptoms

Checked for relevance on 04-JAN-2010.

On Contracts version 11.5.10:

The following error is encountered when entering a counter reading in the Lease Center:

No recipients for message in package OKC_AQ_PVT  Procedure SEND_MESSAGE.

STEPS TO REPRODUCE
---------------------------

Using the Lease Center Manager responsibility:

1. Open the Lease Center
2. Query the contract.
3. Open the Asset Tab.
4. Press the Asset Details button.
5. Press the Usage Based Billing button.
6. Enter a counter reading and a reading date.
7. Press the Calculate button.
8. Press the Submit button. The counter reading fails with the message noted above.

BUSINESS IMPACT
-----------------------

Usage billing cannot be performed if counter readings cannot be entered.

NOTE:
--------

- This error may also occur when entering counter readings manually or from the Debrief form.  The full error is:

APP-FND-01934: ORA-24033: no recipients for message in package OKC_AQ_PVT Procedure SEND_MESSAGE

The exact text may vary depending on what form is used when the error occurs.

- This error may also occur when signing a contract.  The full error is:

Details: ORA-24033: no recipients for message in Package OKC_AQ_PVT Procedure SEND_MESSAGE
Database operation Sign Contract failed.

Cause

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