Why Doesn't Changing the Prepaid Amount in OM Refund the Prepayment Receipt? (Doc ID 329405.1)
Last updated on APRIL 14, 2017
Oracle Receivables - Version: 22.214.171.124 to 126.96.36.199 - Release: 11.5.10 to 11.5.10 Information in this document applies to any platform.
***Checked for relevance on 05-Aug-2010***
When the Prepaid Amount of a Prepayment Credit Card Order is reduced in Order Management, the difference between the amounts is not refunded on the Prepayment Receipt, but rather is put On Account if the Receipt has not yet been Remitted. However, if the Prepayment Receipt is remitted before the Prepaid amount is changed on the Order, the difference is set as a Refund, rather than On Account.
Is this correct functionality?
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a Million Knowledge Articles and hundreds of Community platforms