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Why Doesn't Changing the Prepaid Amount in OM Refund the Prepayment Receipt? (Doc ID 329405.1)

Last updated on FEBRUARY 11, 2019

Applies to:

Oracle Receivables - Version to [Release 11.5.10]
Information in this document applies to any platform.
***Checked for relevance on 05-Aug-2010***


When the Prepaid Amount of a Prepayment Credit Card Order is reduced in Order Management, the difference between the amounts is not refunded on the Prepayment Receipt, but rather is put On Account if the Receipt has not yet been Remitted. However, if the Prepayment Receipt is remitted before the Prepaid amount is changed on the Order, the difference is set as a Refund, rather than On Account.

Is this correct functionality?


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