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FRM-40735: WHEN-NEW-BLOCK-INSTANCE Trigger ORA-1403 When Opening The Find Service Request Form (Doc ID 329749.1)

Last updated on JULY 21, 2020

Applies to:

Oracle Teleservice - Version 11.5.10 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.

Symptoms

When opening the Find Service Request form, an error message appears.

Error:
ORA-01403: no data found
FRM-40735: WHEN-NEW-BLOCK-INSTANCE trigger raised unhandled exception ORA-01403.

Steps to Reproduce:
Service (R) > Find Service Request (N) > Error

Changes

This occurs in a fresh install of the application.

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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