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Using Territories with Sales Credit Allocation Results in More Sales Credit then the Original Order (Doc ID 329853.1)

Last updated on FEBRUARY 27, 2019

Applies to:

Oracle Incentive Compensation - Version 11.5.10 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.
checked for relevance 17-May-2011


Symptoms

When using Territories and Sales Credit Allocation, Sales Credit is doubled when 2 Salesreps are on the winning territory.

Example:

1) Create an Order for $10,000 and collect the Order into OIC.

2) The Order meets the criteria of a territory that has 2 resources assigned. The original line is Frozen and 2 new lines are created in cn_comm_lines_api based on the territory assignment. Each line is for $10,000.

So at this point Sales Credit for the Order has doubled.

3) Run the Sales Credit Allocation process. The Rule that should be used assigns 65% Sales Credit to Role A and 35% Sales Credit to Role B.

The transaction for the Rep with Role A now has Sales Credit of $13,000 and the Transaction for the Rep with Role B is for $7,000.

The Sales Credit for Role A should be $6,500 in this case (65% of the original Sales Credit on the Order) and $3,500 for Role B.

Cause

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In this Document
Symptoms
Cause
Solution
References

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