Scheduling Error: "APP-JTF-210807: No Resources found. Please try again" Using Group Owner Territory Qualifier
Last updated on OCTOBER 18, 2017
Applies to:Oracle Field Service - Version 11.5.9 to 12.2.6 [Release 11.5 to 12.2]
Oracle Scheduler - Version 11.5.9 to 12.2.6 [Release 11.5 to 12.2]
Information in this document applies to any platform.
***Checked for relevance on 18-Oct-2017***
When trying to schedule a task using Scheduler with the 'Intelligent Scheduling' option, no resources are found when the Group Owner territory qualifier is used, and the Group Owner is populated on the service request associated with the task.
The territory setup has the Group Owner (for service request) enabled.
The error displayed when attempting to schedule is:
APP-JTF-210807: No Resources found. Please try again.
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