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ARDLGP_NON_SRS Not Printing Last 2 Lines For One Language But Prints for US (Doc ID 330458.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Receivables - Version 11.5.9 to 11.5.10.3 [Release 11.5.9 to 11.5.10]
Information in this document applies to any platform.
EXECUTABLE:ARDLGP - Dunning Letter Generate

Symptoms

ARDLP_NON_SRS Dunning Letter Print from Dunning Letter Generate does not print the last two lines
on the Letter for German version of the Letter, but does print for US version of the same letter.

The Salutation is missing from the German Dunning Letter Print.
Using the Same Letter but on two letter sets.

SETUP DETAIL
-------------------
Dunning Letter Name = German Dunning Letter

Dunning Letter Set #1 = GER Set
Dunning Letter Set #2 = US Set

This Letter "German Dunning Letter" is associated to both of the Letter Sets.


Run the Dunning Letter Generation Program:
Order by = Customer
Letter Set High = GER Set
Letter Set Low = US Set
Staged Method
Prelim = No

Results:
The output for the letter German Dunning Letter in the GER Set is missing some verbage.
The output for the letter German Dunning Letter in the US Set contains more verbage.

Expectation:
Since it appears that I am using the SAME Letter, why am I getting different vebage output? 

Cause

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In this Document
Symptoms
Cause
Solution


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