PO Approval Notification Does Not Show Entire Approval Sequence (Doc ID 330634.1)

Last updated on AUGUST 11, 2022

Applies to:

Symptoms

When creating a standard Purchase Order that requires multiple approvers, the approval sequence in the Worklist Notification does not show the entire approval sequence, as shown in requisition.

Example:

Buyer1000 has limit of $1000
Buyer2000 has limit of $2000
Buyer5000 has limit of $5000

1.  Navigate to Purchase Orders> Purchase Orders
Create a Purchase Order for $5,500
Choose the Approve button

2. Log out of the Application and log back in as BUYER2000
Navigate to Notification Summary
In the Worklist you can see the notification:
    Standard Purchase ##### requires your approval.
Open the notification for Purchase Order approval

Approval Sequence

Sequence     Who                   Action         Date
2                  Buyer, 2000
1                  Buyer, 1000    Forward      05-AUG-2005
0                  Buyer, 1000    Submit         05-AUG-2005

Notice how Buyer, 5000 is not shown (in checking the action history the Document is now in process and has moved up to Buyer, 5000 Baker, Catherine )  The next steps show how the Requisition shows all the approvers.

3. Log into the application as BUYER1000
Now create a Requisition for $5,500.
Submit for Approval.

4. Log in as BUYER2000
Navigate to Notification Summary and open notification for approval of Requisition

Approval Sequence shows all levels:

Num  Name                Action Action     Date
1         Buyer, 1000     Submitted          08-Aug-2005 10:32:03
2         Buyer, 1000     Forwarded        08-Aug-2005 10:32:04
3         Buyer, 2000     Pending
4         Baker, Ms. Catherine                (<== This is BUYER5000)
5         Felton, Mr. David M

Note: All buyer names and users are internal seeded and are demo users. Any association with any other person or persons is purely coincidental

Cause

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