My Oracle Support Banner

PO Approval Notification Does Not Show Entire Approval Sequence (Doc ID 330634.1)

Last updated on JANUARY 16, 2020

Applies to:

Oracle Purchasing - Version 11.5.10 to 11.5.10.4 [Release 11.5]
Information in this document applies to any platform.
HP-UX PA-RISC (32-bit)
IBM AIX on POWER Systems (64-bit)
Oracle Solaris on SPARC (64-bit)
IBM AIX on POWER Systems (32-bit)
Oracle Solaris on SPARC (32-bit)
Linux x86
HP-UX PA-RISC (64-bit)
HP Tru64 UNIX

Symptoms

When creating a standard Purchase Order that requires multiple approvers, the approval sequence in the Worklist Notification does not show the entire approval sequence, as shown in requisition.

Example:

Buyer1000 has limit of $1000
Buyer2000 has limit of $2000
Buyer5000 has limit of $5000

1.  Navigate to Purchase Orders> Purchase Orders
Create a Purchase Order for $5,500
Choose the Approve button

2. Log out of the Application and log back in as BUYER2000
Navigate to Notification Summary
In the Worklist you can see the notification:
    Standard Purchase ##### requires your approval.
Open the notification for Purchase Order approval

Approval Sequence

Sequence     Who                   Action         Date
2                  Buyer, 2000
1                  Buyer, 1000    Forward      05-AUG-2005
0                  Buyer, 1000    Submit         05-AUG-2005

Notice how Buyer, 5000 is not shown (in checking the action history the Document is now in process and has moved up to Buyer, 5000 Baker, Catherine )  The next steps show how the Requisition shows all the approvers.

3. Log into the application as BUYER1000
Now create a Requisition for $5,500.
Submit for Approval.

4. Log in as BUYER2000
Navigate to Notification Summary and open notification for approval of Requisition

Approval Sequence shows all levels:

Num  Name                Action Action     Date
1         Buyer, 1000     Submitted          08-Aug-2005 10:32:03
2         Buyer, 1000     Forwarded        08-Aug-2005 10:32:04
3         Buyer, 2000     Pending
4         Baker, Ms. Catherine                (<== This is BUYER5000)
5         Felton, Mr. David M

Note: All buyer names and users are internal seeded and are demo users. Any association with any other person or persons is purely coincidental

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.