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TCA API HZ_PARTY_CONTACT_V2PUB.UPDATE_ORG_CONTACT Is Not Updating Contact Status At Address Level (Doc ID 330825.1)

Last updated on NOVEMBER 13, 2020

Applies to:

Oracle Trading Community - Version 11.5.10 to 11.5.10.3 [Release 11.5]
Information in this document applies to any platform.

Goal

The API procedure hz_party_contact_v2pub.update_org_contact is not updating contact status at address level. The API is completing successfully but it is not updating status in the hz_cust_account_roles table. It only updates the "status" column in hz_org_contacts table to Inactive.

When updating the contact status through Customers form (ARXCUDCI), on back end the following two columns are set to 'I' in the hz_cust_account_roles table:
   1. current_role_state
   2. status

Which API should be used to inactive customer's address level contacts ?

Solution

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In this Document
Goal
Solution


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