APXINWKB - Enter Invoice With Attachment - HTTP 404 File Not Found - Users Disconnected (Doc ID 330843.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Payables - Version: 11.05.10
This problem can occur on any platform.
APXINWKB

Symptoms

Unable to enter an invoice if trying to add an attachment

Redirected to an HTTP 404 file not found error screen and are disconnected.

Occasionally an additional error message appears:

    APP-FND-00565: The export failed in APP_EXPORT.DUMP_DATA.  PL/SQL error:
    ORA-01691: unable to extend lob segment APPLSYS.SYS_LOB0000062542C00004$$
    by 16 in tablespace APPS_TS_MEDIA
    ORA-06512: at "APPS.FND_GFM", line 597
    ORA-06512: at "APPS.FND_GFM", line 621.  OLE error: none


All users who are attempting to create invoices are also affected

Users who are only querying data are not affected until they logoff and then attempt to login again.

The apparent connection issue appears to last 5 - 15mins and problem resolves itself.


Cause

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