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11i:APXINWKB - Enter Invoice With Attachment - HTTP 404 File Not Found - Users Disconnected (Doc ID 330843.1)

Last updated on AUGUST 16, 2021

Applies to:

Oracle Payables - Version 11.5.10.0 to 11.5.10.2 [Release 11.5]
Information in this document applies to any platform.
APXINWKB

Symptoms

Unable to enter an invoice if trying to add an attachment

Redirected to an HTTP 404 file not found error screen and are disconnected.

Occasionally an additional error message appears:

    APP-FND-00565: The export failed in APP_EXPORT.DUMP_DATA.  PL/SQL error:
    ORA-01691: unable to extend lob segment APPLSYS.SYS_LOB0000062542C00004$$
    by 16 in tablespace APPS_TS_MEDIA
    ORA-06512: at "APPS.FND_GFM", line 597
    ORA-06512: at "APPS.FND_GFM", line 621.  OLE error: none


All users who are attempting to create invoices are also affected

Users who are only querying data are not affected until they logoff and then attempt to login again.

The apparent connection issue appears to last 5 - 15mins and problem resolves itself.

 

Cause

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In this Document
Symptoms
Cause
Solution


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